It is our policy to respect your privacy regarding any information we may collect while using our website.
1. What Information We Collect and What We Do with It
When you purchase something from our website, as part of the buying and selling process we collect the personal information you give us such as your name, address and email address.
Like millions of other website owners, we use Google Analytics to record data in order to get a better understanding of how users interact with our website. The type of data recorded includes what website you came from to get here, how long you stayed for, and what actions you took whilst on the site. Occasionally, we will compile aggregate statistics about the number of visitors this site receives and browsers being used. No personally identifying data is included in this type of reporting. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, we may send you emails about our store, new products and other updates. You are able to opt-out of receiving such communication at the time your data is collected, see (2).
When you provide us with personal information to complete a transaction, verify your debit/credit card, place an order, arrange for a delivery or return a purchase, sign up to our newsletter, we imply that you consent to us collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like email marketing, you are able to restrict the collection or use of your personal information by using the relevant checkbox to indicate that you do not want the information to be used by us for marketing purposes.
We may disclose your personal information if we are required by law to do so.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Our third party payment gateway, SagePay, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
5. Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. We will not knowingly sell your data to third-parties.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with sensitive information (such as a credit card number) on our order forms, this information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.